What is the class?
Our class is a one-day “Look and Learn” class where Johnny and Anh take students through, step by step, how they achieve their signature Lived In Color and Lived In Hair Techniques. They usually have between 4-6 live models with a variety of different hair textures, lengths, and colors, so you’ll be able to see the techniques a variety of times on different types of hair. They will also share a wealth of business insight and social media tips that they’ve collected over the course of their careers.
How much is the class?
Our one-day class is $1,000 USD for classes in the United States. For our upcoming Australia class, the price is $850 USD.
Do you offer payment plans or partial payments?
Yes, we offer a 50/50 payment plan for all our classes. You can pay 50% of the ticket price as a deposit, then the remaining balance at least two weeks before the start of the class. Once you pay the initial deposit, you will receive an email with a link to pay the remaining balance. You will not be sent your ticket until your full payment is made.
Do you offer group discounts?
Yes, if you wish to purchase tickets for a group of 4 or more students, please contact our class coordinator at email@example.com.
Do you offer a discount to returning students?
If you are a returning student to Academy Ramirez Tran, we do offer a discount. Please contact our class coordinator at firstname.lastname@example.org.
Can I apply to be a hair model?
We accept hair model submissions from women who are NOT hair stylists and NOT current clients of Johnny and Anh. If you wish to submit for an upcoming class, please email our class coordinator at email@example.com with photos of your current hair (selfies are fine). Please note on your email if you are comfortable with a cut, color, or both and are comfortable with a change.
Are there ID requirements or an age limit to enter the event?
Please bring a photo ID for admission. There are no age restrictions. We recommend this course to professional stylists who wish to learn new techniques and expand their knowledge. This course might be too advanced for those still in beauty school or aspiring to be a stylist.
What can/can’t I bring to the event?
Phones and non-professional cameras without flash are permitted, however audio or video recording is NOT ALLOWED during the seminar. You may take photos before/during/after class.
Is my registration/ticket transferrable?
Tickets are transferable. Please contact the organizer via email to notify us if you would like to transfer your ticket to another student: firstname.lastname@example.org.
Can I update my registration information?
Yes. If you created an account during check out online or you can contact us via email.
Do I have to bring my printed ticket to the event?
Please bring a photo ID and event ticket. You should have received your ticket and order confirmation in email. If you did not receive your ticket, please contact us via email. Printed tickets are preferred, but not required on the day of class. You may also show the ticket on your phone to gain entry.
Do I need any supplies for the event?
No supplies will be needed, this is a “Look & Learn” class. We suggest bringing something to write with.
Can I visit the Academy?
Academy Ramirez Tran does not have a physical location.
Do you offer multi-day training or week long training?
No, we only offer our one-day “Look and Learn” classes and one-day Hands-On classes when offered.
Are out-of-stock items restocked?
If an item is out of stock, we will try to restock it as soon as possible. If no stock is available, it will be removed from the website.
Where is my item?
Please allow 2-4 business days to process your order. Once your item is shipped, you will receive a tracking number by email. If you did not receive a tracking number in 2-4 business days, please email: email@example.com
Can I cancel my order?
Yes. You can cancel your order within 24 hours of purchase.
What is your return policy?
All returns or exchanges must be made within 2 weeks of the e-mail confirming shipment.
Academy Ramirez Tran reserves the right to reject returns sent or communicated beyond the return period limit, or items which are not in the same condition in which they were received. Academy Ramirez Tran does not cover the cost of shipping back an unwanted item.
When will I see my refund?
You will receive the refund in the same payment method used for the purchase within 10-14 days, depending on your bank.
My item was damaged during shipping. Can I get it replaced?
Each item is carefully inspected before shipment to insure it arrives to you in pristine condition. If the item arrives to you damaged, please contact firstname.lastname@example.org.